Privacy Policy

Who we are

Rapid Granite fabricates and installs stone countertops from our Whitehouse shop. This policy covers Rapid Granite at rapidgranite.org, phone (903) 245-9975, email joel@rapidgranite.org.

Information we collect

If you call, text, email, or send a project brief, we collect what you give us: name, phone, email, city, project details, and notes. The site may also record basic technical data (browser, pages viewed, and advertising click IDs) so we can answer the phone and see which ads worked.

Staff of Rapid Granite who enroll in internal SMS lead alerts provide a mobile number for that program only. Callers and website visitors are not subscribed to those texts.

How we use it

We use customer information to quote, schedule, fabricate, and install work, and to follow up on jobs you asked us about. We use staff mobile numbers only to send internal operational SMS about inbound phone leads (caller name, phone, project summary).

Sharing

We share information with the vendors required to run the shop: our phone and SMS provider (Twilio), email, hosting, and payment or advertising tools when you click an ad. We do not sell your information.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

SMS consent

Internal lead-alert SMS is a staff program. Consent is obtained from enrolled employees and owners verbally and/or in writing. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See SMS Terms.

How long we keep it

Project and contact records are kept as long as needed to do the job, honor the workmanship warranty, and meet tax or legal requirements. Staff SMS opt-out is honored immediately.

Contact

Questions: joel@rapidgranite.org or (903) 245-9975. 1212 State Highway 110 N, Whitehouse, TX 75791.